Missiles and Fire Control
Preferred Supplier Program
Performance Feedback Report Reference
Feedback reports are issued each quarter on approximately the 15th of the month following the end of the previous quarter.
Feedback reports are sent to direct purchase order suppliers of production material. Only suppliers meeting the required volume receive reports. The criteria for past releases is as follows:
The data on the report is based on a 12-month period ending on the last day of the last calendar quarter.
Click below to view a sample feedback report:
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The Quality Score is calculated as follows:
Quality Score = (Qp - R1 - 0.25 * R2) / Qp * 100
The Quality Score is equal to the total number of pieces processed (Qp) minus the total number of pieces rejected for hardware (R1) minus 0.25 times the number of pieces rejected for documentation (R2) divided by the total number of pieces processed (Qp) times 100. Material rejected during source inspection or rejected during our manufacturing process which was not received during the reporting period may not be included in the total number of pieces processed. This makes it possible for the number of pieces rejected to be greater than the number of pieces processed.
The Delivery Score is the percentage of lots received on time to contract due date. A lot is considered on time if it is received up to 7 days after the contract due date. If the material was received between 4/1/99 and 6/30/99, this grace period is extended to 21 days. Only lots received at a Lockheed Martin Missiles and Fire Control - Orlando sites are included.
The responsiveness score is based on a survey performed by our procurement and quality organizations. Responsiveness is evaluated only for those suppliers determined as potential preferred suppliers by our procurement and quality organizations.
The process control score is based on a survey performed by our procurement and quality organizations. Process control is evaluated only for those suppliers determined as potential preferred suppliers by our procurement and quality organizations.
The business assessment score is based on a survey performed by our procurement and quality organizations. This survey may be based on an on-site assessment, previous interaction with the supplier, or any combination of the two. The business assessment is performed only for those suppliers determined as potential preferred suppliers by our procurement and quality organizations
The overall rating is the lowest rating level achieved in any of the above rating categories. Bronze level rating is based entirely on quality score.
This data represents all rejects dispositioned during the reporting period which were determined to be supplier-responsible. This data is provided for any supplier with a Quality Score of less than 100%. Subheadings identify at what point during our process that the defect was identified. Total data appears at the end of the section showing how the data impacts the quality score.
This data represents all lots received outside the acceptable threshold (see Delivery Score for more information). This data is provided for any supplier with a Delivery Score of less than 100%.
This data represents all corrective actions with responses due. Subheadings identify the current status of the corrective action request.
You can e-mail questions or comments to supplier-info.mfco@lmco.com. If you do not have access to e-mail, you may contact the individuals listed in the main Contact Information section of your report.
If you would like to receive your future reports via e-mail, send a request to our Supplier Quality organization including the following information:
You may send this information to:
Supplier Quality
Lockheed Martin Missiles and Fire Control
MP 192
5600 Sand Lake Rd.
Orlando, FL 32819
All requests will be validated through the contact listed in our supplier database.